Privacy policy

Last updated: July 28, 2026

PRIVACY POLICY

Welcome to sahrawioud.com (the "Site"), operated by SAHRAWIOUD ("we", "us", or "our"). We value our customers and respect their privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. We act as the data controller in respect of your personal data under applicable data protection laws (including the EU GDPR).

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Company & Data Controller Identification

The website sahrawioud.com is published and operated by:

  • Company Name: SAHRAWIOUD
  • Legal Form: SASU (Société par actions simplifiée unipersonnelle)
  • Registered Address: 154 Avenue Gabriel Péri, 95870 Bezons, France
  • SIREN Number: 103910204
  • SIRET Number: 10391020400017 (Registered at RCS Pontoise)
  • VAT Status: Franchise en base de TVA - Article 293 B du CGI
  • Contact Email: contact@sahrawioud.com

2. How & When We Collect Personal Data

We may collect personal data about you when you:

  • Visit our Site or navigate through its pages.
  • Create an online account or place an order on our Site.
  • Subscribe to our services, newsletters, or promotional updates.
  • Correspond with us by email, contact forms, or customer support channels.
  • Participate in customer feedback surveys or reviews.

3. Personal Data We Collect About You

We may collect and process the following categories of personal data:

  • Contact Details: Name, shipping address, billing address, email address, and phone number.
  • Financial & Transaction Information: Payment card details (processed securely via encrypted gateways), transaction history, and order details.
  • Account Information: Passwords, preferences, and account settings.
  • Technical & Device Information: IP address, browser type and version, time zone, operating system, and unique device identifiers collected automatically via cookies.
  • Interaction Data: Details of your visits to our Site, including products viewed, cart additions, page response times, and navigation paths.

4. Use Made of Your Personal Data & Legal Basis

We only process your personal data where we have a lawful basis under the GDPR:

  • Performance of a Contract: To fulfill and deliver your orders, process payments, acknowledge purchases, and handle customer service enquiries.
  • Legitimate Business Interests: To improve our Site experience, optimize marketing campaigns, maintain security, prevent fraud, and conduct statistical analysis.
  • Consent: For sending direct promotional emails, newsletters, or placing non-essential cookies on your device. You may withdraw consent at any time.
  • Legal Obligation: To comply with tax, accounting, statutory, and regulatory duties.

5. Disclosure of Your Information

We do not sell your personal data. We may share your data with carefully selected third parties for operational purposes, including:

  • Shopify Inc.: Our e-commerce platform provider that hosts our online store and infrastructure.
  • Service Providers: Payment processors, shipping and delivery carriers, IT support, and analytics providers.
  • Legal Authorities: When required by law, subpoena, or legal proceedings to protect our legal rights and safety.

6. International Data Transfers

Your personal data may be stored or processed outside the European Economic Area (EEA), such as through Shopify's global infrastructure. In such cases, we ensure that recognized data transfer mechanisms (such as Standard Contractual Clauses) are in place to safeguard your data.

7. Security and Passwords

We implement strict technical and organizational security measures to protect your personal data and transaction records. You are responsible for keeping any account passwords confidential.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, manage your account, resolve disputes, or comply with statutory legal and tax obligations.

9. Your Rights (EEA Residents)

Under GDPR, you have the following rights regarding your personal data:

  • Right to access, rectify, or request erasure of your data.
  • Right to restrict or object to certain data processing activities (including profiling).
  • Right to data portability.
  • Right to withdraw your consent for marketing at any time.

To exercise any of these rights, please contact us at contact@sahrawioud.com.

10. Complaints & Supervisory Authority

If you believe your personal data has been processed unlawfully, you have the legal right to lodge a complaint with the French Data Protection Authority (CNIL) at www.cnil.fr or with your local EEA supervisory authority.